"Every decision we make must reflect our commitment to doing the right thing, every time."
Matt Garland,
EVP, Operations![]()
The Code of Conduct is designed to support you in your day-to-day decision-making. The Code clarifies what we consider appropriate and inappropriate behavior. But remember, the Code of Conduct cannot anticipate every circumstance. Situations may arise in which the right course of action isn't completely clear. In those situations, review the principles in the Code, think about how they apply to the situation, and speak to your supervisor or reach out to Compliance to determine the appropriate course of action.
Because it is not possible to anticipate every situation that may arise, it is important to know a process to help identify and escalate questions or problems. Below are steps to keep in mind:
Our goal is to facilitate equal access to tools, resources, training, and development opportunities and to encourage a culture where everyone is treated with dignity and respect.
As members of the BNSF community, our employees are entitled to:
We believe that creating a culture of belonging and an inclusive workplace leads to a safer, more engaged, and highly productive workforce where every employee feels empowered to succeed.
We are committed to creating an environment of equal employment opportunities available without regard to any protected status prohibited by law. We provide equal employment opportunities in all aspects of employment, including but not limited to recruiting, hiring, discipline, and benefits.
As a BNSF employee, you must avoid both actual and apparent conflicts of interest. The difference between an actual and an apparent conflict of interest can be subtle.
An actual conflict of interest exists when you are involved or invested in outside interests or activities that actually interfere with your judgment, duties, or responsibilities at BNSF.
An apparent conflict of interest exists when you are involved or invested in outside interests or activities that can appear to interfere with your judgment, duties or responsibilities at BNSF.
After an open bid for cleanup services, you learn from a colleague on the selection committee that a family member of theirs is a senior manager at the firm that ended up winning the contract. The colleague shares that they didn’t disclose the relation to the Strategic Sourcing team or in their annual disclosures. The vendor has a credible reputation, and the contract has already been executed. Should you disclose this information to your supervisor and/or BNSF Compliance?
Yes, the information should be reported. The colleague has a duty to disclose any potential conflict of interest that could bias the bidding process. The vendor might have received preferential treatment or insider knowledge that could compromise the integrity of the procurement process and harm the company’s reputation. BNSF requires employees to disclose all family relationships with BNSF vendors, suppliers, contractors, and/or consultants. Remember – any action that could be, or appears to be, a conflict of interest should be avoided.
Violations of the Code of Conduct may be reported to one of the following:
Every year, salaried employees are required to identify and disclose potential conflicts of interest. Categories of potential conflicts include secondary employment, family relationships, vendor relationships, and board memberships. Employees are encouraged to take the time to carefully review and complete their Conflicts of Interest Disclosures to ensure transparency. Disclosures can be updated at any time throughout the year as circumstances change – keeping them current is part of your responsibility.
Conflicts of interest are determined at the company’s discretion and can include actions that can be perceived by others as a conflict, even if unintentional. It’s always a good idea to consider how your actions could be viewed by others. Remember, when in doubt, disclose.
Imagine you are a leader in a department, and one of your children is applying for a position in a different department. They may not meet all the basic qualifications for the job, but you believe they would be a good fit anyway. Would it be appropriate for you to contact a known stakeholder in Human Resources and put in a good word or get in touch with the hiring manager to get information about other applicants?
You should not contact anyone involved in the hiring process, regardless of your relative’s or friend’s qualifications. Attempting to unfairly influence a hiring decision in favor of a relative or friend is a conflict of interest and against BNSF Policy. You could refer your child through BNSF’s formal internal referral program open to all employees equally.
It’s important that you:
If you are ever unsure as to whether a situation may lead to a conflict of interest, follow safeguards provided by Compliance.
Examples of both types of conflicts of interest might include:
Conflicts of interest can be nuanced and should be considered carefully. Openness protects everyone. It’s a good idea to consider how your actions could be viewed by others and to seek guidance when in doubt.
* You may serve on the board of directors or as an officer of a not-for-profit association, such as a charitable, educational, social or civic organization; however, you must notify your supervisor and report this service in your Code of Conduct certification.
Gifts and entertainment are often a part of business relationships and can be a customary part of doing business with integrity. However, to stay true to our Vision & Values, to avoid any appearance of inappropriate behavior and to comply with legal regulations concerning bribery and corruption, BNSF employees must be intentional about the gifts and entertainment that we give and receive.
Wrongdoing in this area can damage BNSF's reputation and could even result in criminal sanctions in some circumstances. It's also not who BNSF is as a Company. It is imperative that employees are familiar with the Gifts & Entertainment Policy and conduct themselves in accordance with it. If you have more questions, find out who to contact here.
Imagine one of the vendors you use has sent you an expensive gift, like a case of high-priced wine, or something that costs more than $100.00. Should you accept the gift?
You should not accept the gift unless you have received approval from a General Director or above. You could thank the vendor for the offer and express that you’re unable to accept the gift in accordance with company policy.
Before accepting a gift, consider:
Keep reading to learn more about gifts and entertainment at BNSF.
Costs paid for travel lasting more than one day require the approval of a General Director or above. Travel to a supplier’s manufacturing location may be permissible as long as BNSF is not in active contract negotiations with the supplier. However, if the supplier’s offer extends beyond usual and appropriate travel expenses, it should be discussed with appropriate leadership and Compliance, who can help determine whether the supplier can pay only necessary travel expenses or the best path forward.
Never accept gifts or entertainment that may influence or appear to influence your ability to perform your duties and exercise judgment in a fair and unbiased manner. Some types of gifts or entertainment are never permissible:
It is inappropriate to charge a personal expense to the company. Even if you discuss work over lunch, you are not allowed to charge the meal to the company, unless it is a legitimate business meeting or you are traveling on company business. As stewards of BNSF’s resources, we are expected to limit business expenses to only those that are reasonable and appropriate. For example, if planning a team-building event, be sure the event costs a reasonable amount, and the location is consistent with our Vision & Values.
For additional information, see the Purchasing and Payment Method Policy, the Travel and Entertainment Expense Policy and the Gifts and Entertainment Policy.
You overhear an employee share their plans of a weekend trip with a personal friend who also happens to be a vendor currently doing business with the company. What do you do?
The situation should be reported to BNSF Compliance. Even if the trip is personal and not company-sponsored, the relationship creates the appearance of favoritism or an unfair business advantage. This could undermine trust in the vendor selection process and raises concern about the employee’s objectivity in business decisions.
Maintain clear professional boundaries with vendors. If a personal relationship exists, disclose it to Compliance or your manager to avoid any perception of impropriety or bias.
As people leaders, supervisors are accountable for more than just approvals; they are a key line of defense in upholding our expense policy. Supervisors must verify that personal expenses align with BNSF’s corporate policy and understand the conditions under which expenses are allowed. To support a culture of integrity and accountability, supervisors should ask questions when clarification is needed.
Purchases of materials and services must be made either in accordance with the processes set forth on the Purchasing and Payment Portal or with the assistance and approval of Strategic Sourcing. Exceptions include emergency purchases, materials, and services that are labeled as "Exceptions" on the Purchasing and Payment Portal. Consult the Purchasing and Payment Method Policy for further guidance.
If you have questions, you can find out who you need to contact here.